12-12-2008
Knowledge Management Best Practices
I work for a company named Knowlysis and our main focus is in configuring and delivering knowledge management solutions to different customers. We’ve done a lot of preaching that Knowledge Centered Support (KCS) is the way to go, and I do believe that the system works. The only problem is that the organization that created KCS didn’t plan out any way to help organizations to implement it in their business processes. So Knowlysis is trying to fill that gap on moving from your current support practices to following KCS principles. We call it Knowledge Management Best Practices Implementation Planning. A co-worker of mine has put up a blog post on what we do. http://www.knowlysis.com/blog/view.php?id=4 I think will fill that gap left by KCS.
Posted by Blake Bigelow in Uncategorized | RSS 2.0